Privacy Policy for Social Media Analyst
Last updated: September 8, 2025
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Words with capitalized initial letters have defined meanings. These definitions apply whether they appear in singular or plural form.
- Application refers to Social Media Analyst, the software program provided by us.
- Company ("We", "Us", or "Our") refers to 21N78E Creative Labs, A 101, Aurus Chambers. SS Amrutwar Marg. Worli. Mumbai 400013.
- Country refers to India.
- Service refers to the Application.
- Third-party Social Media Service refers to Facebook, through which a User logs in to use the Service.
- You means the individual accessing or using the Service.
Collecting and Using Your Personal Data
When you grant our Application access to your Facebook account, we may collect Personal Data already associated with your Social Media Service's account. The specific data we collect is limited to the permissions you grant during authentication.
Data collected via Facebook Login:
- Public Profile Information: Your name and profile picture to personalize your experience.
- Email Address: Used as a unique identifier to map service tiers and unlock features like PPTX exports.
- List of Facebook Pages: We read the Pages you administer so you can select which one to report on.
- Instagram Business Account Data: Metrics such as reach, views, likes, comments, and saves for the account linked to the selected Page.
- Reports: Generated reports are stored only temporarily and deleted when the session closes.
- Access Token: A temporary token provided by Facebook, stored locally in the browser session and never persisted on our servers.
Use of Your Personal Data
We use collected data solely for:
- Providing and maintaining the Service: Generating the Instagram performance reports you request.
- Personalizing your experience: Displaying your name and profile picture to confirm you are logged in.
- Communications: Sending essential emails about your subscription or new features (no spam).
- Internal analytics: Monitoring usage patterns to improve reliability, without storing personally identifiable content from social platforms.
Retention & Deletion
Refer to the Data Deletion page for detailed instructions. You can also revoke the app's access from Facebook Business Integrations at any time.
Disclosure & Security
We do not sell, trade, or transfer your personally identifiable information to outside parties. Data is protected via HTTPS and Meta's OAuth 2.0 protocol. While no system can be 100% secure, we apply industry-standard safeguards and only request the minimum permissions required.
Changes & Contact
We may update this Privacy Policy from time to time. Changes take effect once posted on this page.
If you have any questions, contact us at nikhil.shahane@21n78e.com.